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Return Policy: You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. Warranty: Thank you for your interest in the products and services of Perfecta Flip LLC. This Limited Warranty applies to physical goods, and only for physical goods, purchased from Perfecta Flip LLC. What does this limited warranty cover? -This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period. During the Warranty Period, Perfecta Flip LLC will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance. What will we do to correct problems? -Perfecta Flip LLC will either repair the Product at no charge, using new or refurbished replacement parts. How long does the coverage last? -The Warranty Period for Physical Goods purchased from Perfecta Flip LLC is 365 days from the date of purchase. A replacement Physical Good or part assumes the remaining warranty of the original Physical Good or 180 days from the date of replacement or repair, whichever is longer. What does this limited warranty not cover? -This Limited Warranty does not cover any problem that is caused by: ● conditions, malfunctions or damage not resulting from defects in material or workmanship What do you have to do? -To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for you. If a product has become defective please contact firstname.lastname@example.org. Please include your full name, date of purchase, and 2 photos demonstrating the issue or defect. Please ship the defective product to: Perfecta Flip LLC Attn: Warranty Claims 1133 Shortleaf Cir Eldersburg, MD 21784 USA We will replace the defective product once these steps have been taken. Please allow 30 days for completion of warranty claims. We retain the right to refuse warranty claims if the product in anyway shows misuse or abnormal wear and tear not caused by normal use and conditions.